“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”
Over the course of your professional career you’re going to experience conflict in the workplace. It may be a heated argument over a project, a business strategy gone wrong, or the result of unstated issues between project team members.
Over the course of my career I’ve seen workplace conflict flare only a handful of times. In each case, at least one of the participants maintained their composure such that the argument didn’t fly out of control.… Read the rest