General Leadership
  • Home
    • Home
    • Log-In or Register
    • Members Only
    • Sign-Up To Receive Our Newsletter!
  • About Us
    • About Us
    • Advertise With Us
    • Register to become a contributor to GeneralLeadership.com
    • Let Us Publish You!
    • Speakers Bureau
    • Order of the Penguin
    • Featured Partners
    • Contact Us
  • Media
    • Media
    • The GL Team in Action!
    • Testimonials
  • Team
    • General Officer Authors
    • General John E. Michel
    • Matthew T Fritz
    • George H. Fritz
    • Catie Hargrove
    • Douglas VanWiggeren
    • Garth Sanginiti
    • Angela Maiers
    • Jean Michel
    • Jay Steven Levin
    • Chris R. Stricklin
    • Holly Michel
    • Kimberly Huth
    • Zach Stricklin
    • Taylor Fritz
  • Chats
  • Our Programs
    • MentorsMatter™
    • Vet2VetConnect™
    • LeaderView™

General Leadership

MailTwitter

Train, Provide, Give and Empower…and Laugh When You Can!

WTC - GeneralLeadership.com“We will not tire, we will not falter, and we will not fail!”
President George W. Bush

All of us remember where we were on 9/11. I had one of the greatest jobs in the world of the Vice Commander of the Tanker Airlift Control Center (TACC). For the non Air Force people, the TACC is the air operations center responsible for the planning scheduling and execution of all airlift and tanker operations, 24/7 365. Remembering that Afghanistan is a landlocked country, every bullet fired, bomb dropped, every bean eaten, literally everything needed for the war effort had to be airlifted in. In the 12 years since 9/11 all of our military has worked hard to establish road and rail systems to supply our efforts there. Now it is a little easier with more robust lines of communication. Back then it seemed to be a nearly impossible task.

You can imagine that as we began to take the fight to Al Qaeda and the Taliban, the TACC was beyond busy. By early October, we were trying to establish airfields for our troops and aircraft to operate out of. Kharshi-Khanabad, Uzbekistan, known as K2, was an old Soviet base, which became a center of operations. But in those first days of the war K2 was nothing more than a runway, with a few deserted buildings.

The first AMC mobility missions into K2 were flown by C-17s. This was before the ubiquitous use of night vision goggles made flying blacked out approaches a much easier. We were concerned about the threat of hand held surface to air missiles on our crews and planes. Therefore the decision was made to send the first C-17s into K2 at night, blacked out. K2 had no operational navigation aides, so the first crews flying into K2 were taking in basic equipment and temporary portable navigation aides.

The Power of Empowerment

On the night the first C-17 was to fly into K2, the mood in the operations center was tense, and focused like a laser beam. You could have cut the air in our operations center with a knife. Our team was deeply concerned about the safety of these first crews.

I was directed to contact the aircraft commander who was to fly that first sortie and speak to him personally to ensure that he was comfortable that he could find the field, and safely execute an approach and landing into K2.

Finding that aircrew took a long time. After about three hours of phone calls I finally found the crew at Incirlik AB Turkey, and thence was able to call the young Captain who was the aircraft commander. He was asleep, trying to get some rest prior to this challenging mission.

“Sir, with all due respect Freaking Ray Charles could find K2 in a C-17…”

Here is the conversation between he and I. It is still etched deeply in my mind after all these years. I don’t recall his name, and wish I could give him the credit he so richly deserves. I will call him Captain Smith.

“Captain Smith, is this Captain Smith?”, I spoke into the telephone via a very scratchy connection.
A sleepy Captain Smith replied, “Yes this is Captain Smith.”
In a serious tone I said, “Captain Smith, this is Colonel Geno Redmon, and I am the Vice Commander of the TACC. Are you awake? “
“I am now Sir, replied a bored voice.” But I had his attention.
“I have been directed by Maj Gen Mike Wooley Commander of the TACC and Maj Gen Roger Brady the AMC Director of Operations, to contact you and ask you specifically, “Are you absolutely confident that you can find K2 and fly a blacked out landing safely into K2?”
There was a slight pause, and then the now wide-awake Captain Smith said in a quite authoritative and confident voice, “Sir, I am the aircraft commander of a C-17, the best airlifter in the world. It has dual INS (inertial navigation system), it has dual GPS (global positioning system). I have specially built an approach into K2 on my mission computer. Sir, with all due respect Freaking Ray Charles could find K2 in a C-17.”
With that statement, I paused and then said, “Captain Smith thank you for your service, good luck and god speed from the TACC and may God Bless America.”

I hung up the phone and immediately dropped to my knees in a fit of laughter.

Generals Wooley and Brady, clearly irritated with my behavior quickly turned in their chairs and said, “Redmon, what is so damned funny?” I stopped laughing, attempted to compose myself and relayed the direct quote from Captain Smith.” The room erupted in laughter, and for the first time in nearly a month there was some semblance of calm and relaxation. Later that night Captain Smith successfully executed his mission. And the USAF was ready to carry the fight to the enemy right on schedule.

Lessons in Empowerment

There was an important lesson in this for me, and for leaders of all organizations. We in the United States Air Force are blessed with the finest young men and women that this country offers. They have been trained to do their jobs with competence and confidence. When all else fails, we can trust our crew dogs on the tip of the sword to do their jobs. May God bless Captain Smith, his crew and all of those brave soldiers, sailors, airmen, Marines, and Coast Guardsmen who have given and still give their lives in the service of their country.

Key Questions for Leaders:

  1. Are you as a leader doing your best to supply your workers every tool they need to do their jobs correctly?
  2. Have you done everything possible to ensure that your workers have been trained to safely and efficiently perform their jobs to the best of their ability and to the high standards you have set for your organizations?
  3. When the time comes do you trust your people to do their jobs?
  4. Do you empower your people to make decisions as they pertain to their job descriptions?
  5. Do you have a feedback mechanism in place to monitor performance, correct deficiencies, and offer positive feed back for meeting or exceeding expectations?
Geno Redmon
Geno Redmon
President, Young Tiger Consultants, LLC at Young Tiger Consultants, LLC
Edward Gene “Geno” Redmon is a storyteller, a humorist and a student of leadership. He believes that entertaining stories are the best way to communicate complex topics like leadership, management, and cross-cultural relations.

Geno retired from the US Air Force as a Colonel. He led organizations at the squadron, group and Headquarters level. In his transition to civilian life, he established a highly successful consulting practice primarily in international aviation, but also in economic and community development. He has served clients such as Volga-Dnepr Airlines, Pratt and Whitney, Lockheed Martin IT services, ACS Defense, Mason Technical Services and has done economic development for the Cities of Altus Oklahoma and Mascoutah Illinois.

He writes and lectures on topics related to leadership, management, and empowerment. He credits any modicum of success he has had in the Air Force or in business is due to good luck, a good sense of humor, and an the incredibly talented group of people he has had the chance to lead or be led by.

He is a Distinguished Graduate of Squadron Officer School, Air Command and Staff College where he won the Commander’s Writing Award, and the Defense Language Institute. He speaks Thai, Japanese and English but none of them fluently. He is a published author, but is not ready to quit his day job yet.


He invites you to join him for a few laughs and an occasional nugget of wisdom on Facebook, follow him on Twitter, or simply ignore him.
Tags: 9/11, ability, AMC, bravery, empower, expectations, feedback, give, jobs, mobility, provide, redmon, safety, TACC, tools, train, trust
Log in

Our Authors

  • KevinBemel

    KevinBemel

    KevinBemel
    Total Post :0

  • tomdorl

    tomdorl

    tomdorl
    Total Post :1

    Recent Posts
    • Applying Leadership by the Numbers
  • philmorrison

    philmorrison

    philmorrison
    Total Post :0

  • GenPaulMcGillicuddy

    General Paul McGillicuddy

    GenPaulMcGillicuddy
    Total Post :1

    Recent Posts
    • Secret Traits Of Championship Teams
  • NikSanginiti

    NikSanginiti

    NikSanginiti
    Total Post :2

    Recent Posts
    • Intern Perspective: Overcoming Adversity
    • Intern Perspective: Enduring Excellence
  • ChristianKnutson

    ChristianKnutson

    ChristianKnutson
    Total Post :15

    Recent Posts
    • What Is Upward Leadership and Why You Need to Be Effective Doing It
    • Using Intelligence Theory to Lead and Unlock Creativity
    • How Mindset Can Affect Organizational Leadership
    • Sustaining High Performance In Your Teams
    • Embracing Stress To Lead Others Effectively
  • jkunkel

    jkunkel

    jkunkel
    Total Post :0

  • CroftEdwards

    CroftEdwards

    CroftEdwards
    Total Post :16

    Recent Posts
    • LeadershipFlow - Perfectly Square: A Story About Learning to Lead
    • Leadership: This AND That, Not This OR That
    • Can I Trust You As A Leader?
    • Hey Leader—What are You Fighting FOR?
    • Is It Time For A Leadership Break?
  • jscotheathman

    Scot

    jscotheathman
    Total Post :1

    Recent Posts
    • Authenticity Is The Secret Sauce
  • KenMcQuiston

    KenMcQuiston

    KenMcQuiston
    Total Post :0

  • JeffreySmith

    JeffreySmith

    JeffreySmith
    Total Post :1

    Recent Posts
    • Values-Based Leadership
  • BobGaylor

    BobGaylor

    BobGaylor
    Total Post :3

    Recent Posts
    • About Saying "I Love You"
    • I Like Hot French Fries
    • Cubs and Aspirations - Humor from Section 220
  • KimberlyHuth

    KimberlyHuth

    KimberlyHuth
    Total Post :1

    Recent Posts
    • Encourage TRUST in Your Workplace
  • DavidESpector

    DavidESpector

    DavidESpector
    Total Post :2

    Recent Posts
    • Are you Chewing Your Way Through Life?
    • Watch your Step
  • JoeThornell

    JoeThornell

    JoeThornell
    Total Post :29

    Recent Posts
    • It's Time for a Leadership Checkup!
    • Effective Leadership requires Key Ingredients
    • Leadership is Representation
    • Leadership in Stasis
    • Leadership Can Be Destructive
  • ColToddHirneisen

    ColToddHirneisen

    ColToddHirneisen
    Total Post :15

    Recent Posts
    • The Leadership Experience
    • It’s your stage, what do you do with it?
    • Opportunity: Don't Do Anything
    • Anarchy in the Workplace
    • Faking Your Way to Authenticity
  • CRStricklin

    CRStricklin

    CRStricklin
    Total Post :35

    Recent Posts
    • 3 Elements of A Shared Mental Model...The Thunderbird Way
    • The Passion of Leadership
    • Lead at the Speed of Trust
    • 4 All-Encompassing Effective Leadership Styles
    • Perfection Found in a Fighter Debrief
  • JasonMBrown

    JasonMBrown

    JasonMBrown
    Total Post :4

    Recent Posts
    • Creating a Problem-Solving Team
    • Every Team Needs A Coach
    • Think Twice Before Going Back to the Basics
    • The Two Most Important Questions In Leadership
  • kentlandreth

    kentlandreth

    kentlandreth
    Total Post :2

    Recent Posts
    • Train Your Replacement... Not Your Clone!
    • Lead with Your Feet
  • maddison

    Mickey Addison

    maddison
    Total Post :29

    Recent Posts
    • Leaders Are Readers
    • High Performing Leaders Live a Balanced Life
    • What is Synchronized Leadership?
    • Continuing the Mission - Your First 30 Days
    • Continuing the Mission - The First 100 Days
  • johnalbers

    johnalbers

    johnalbers
    Total Post :12

    Recent Posts
    • Credibility: Do you have it?
    • Experience - Is It Really the Best Teacher?
    • Passionate Leadership
    • Lessons on Leadership from Fishing (part II)
    • Lessons on Leadership from Fishing (part I)
  • SHIP

    SHIP

    SHIP
    Total Post :3

    Recent Posts
    • Priorities: A Different Approach
    • 6 Rules Learned in Afghanistan
    • Performance or Potential
  • dmcohen01

    Dave

    dmcohen01
    Total Post :2

    Recent Posts
    • Frozen Leadership
    • Forget Big and Flashy: Go For the Little Wow!
  • jokercarey

    jokercarey

    jokercarey
    Total Post :2

    Recent Posts
    • A Mother's Day Perspective
    • A Mother's Day Perspective
  • AngelaMaiers

    AngelaMaiers

    AngelaMaiers
    Total Post :4

    Recent Posts
    • The 5 C's of Passion Driven Leadership
    • A “To Be” List for Aspiring Leaders
    • Passion-Driven Leadership
    • Tactical Serendipity: Is Randomness Part of Your Leadership Strategy?
  • Geno Redmon

    Geno Redmon

    Geno Redmon
    Total Post :14

    Recent Posts
    • Lessons in Top Gun Leadership: The Fine Art of Delivering Corrective-Action
    • Top Gun Leadership: The Fine Art of Delivering Corrective Action.
    • Top Gun Leadership: Butt-Chewing 101 (pt 1 of 3)
    • Top Gun Leadership - Part 6
    • Top Gun Leadership Series - Part 5
  • ChrisPLevy

    Christopher P Levy

    ChrisPLevy
    Total Post :36

    Recent Posts
    • Construction or Demolition
    • Leading Leaders - How to be Successful
    • Go Ahead and Quit!
    • Self-Discipline, a Must for Team Success
    • Bridging the Divide
  • chrisrstricklin

    Chris_Stricklin

    chrisrstricklin
    Total Post :1

    Recent Posts
    • Monday Quote
  • dvanwig

    dvanwig

    dvanwig
    Total Post :4

    Recent Posts
    • You Are Free To Choose
    • Working For A Higher Purpose
    • Your Glass Can Be More Than Half Full
    • Prepare for the Future with a Completed Bucket List
  • khinparadise

    Mike Klintworth

    khinparadise
    Total Post :3

    Recent Posts
    • From Technical Expert to Successful Leader
    • 7 Essentials for Building a Dream Team
    • The Bridge To Your Big Dream
  • GenAllenJamerson

    General Allen Jamerson

    GenAllenJamerson
    Total Post :3

    Recent Posts
    • Social Media: A Professional’s Best Tool Used Wisely!
    • Leading with Moral Courage
    • Leading with Moral Courage
  • GenRogerBrady

    General Roger Brady

    GenRogerBrady
    Total Post :2

    Recent Posts
    • The One Reason Why We Still Insist on Honesty
    • The One Reason Why We Still Insist on Honesty
  • jslevin

    jslevin

    jslevin
    Total Post :15

    Recent Posts
    • Business Wisdom Learned From Bomb Squad Experts And Their Commanders
    • How Well Are You Leveraging The Different Thinking Styles Of Your Teams
    • Business Management Lessons from a San Francisco Bus Driver
    • DeCluttering - Your Way To Brilliance
    • Talent Stars - Don't Burn Your Shine!
  • GenGaryHughey

    General Gary Hughey

    GenGaryHughey
    Total Post :3

    Recent Posts
    • Any Job Worth Doing Is Worth Doing Right the First Time
    • Work is Honorable
    • Leadership and the Work Ethic
  • GarthStl

    GarthStl

    GarthStl
    Total Post :2

    Recent Posts
    • Time Waits for Nobody
    • Emotional Intelligence and A Call-Up to the Big Leagues
  • GenMichaelDiamond

    General Michael Diamond

    GenMichaelDiamond
    Total Post :4

    Recent Posts
    • What Happened to Long Term? - Pt 1
    • Leading the Right Team
    • Can Leaders be Heroes?
    • Generalship: 10 Traits Needed by Every Leader
  • GenJerryMartinez

    General Jerry Martinez

    GenJerryMartinez
    Total Post :2

    Recent Posts
    • Simulated Leadership
    • Simulated Leadership
  • GenJamesVechery

    General James Vechery

    GenJamesVechery
    Total Post :10

    Recent Posts
    • Passing the Baton: Leadership in Transition
    • Leadership Can Be Measured In Inches, Not Just Miles!
    • N is for Never Setting Your Goals Too Low
    • A Positive Attitude is Contagious
    • V is for Visionary Leadership: Move the Ball Down the Field
  • GenKathleenGainey

    General Kathleen Gainey

    GenKathleenGainey
    Total Post :1

    Recent Posts
    • The 3 Simple Rules of Effective Feedback
  • ColMattFritz

    Matthew Fritz

    ColMattFritz
    Total Post :15

    Recent Posts
    • A Tribute To Veterans - Solemnly Remember
    • A Day Short of Missing History
    • Why We Write...
    • Ask GeneralLeadership
    • Tune in Tonight! - 9pm Eastern - SiriusXM Patriot Channel 125!
  • GenJohnMichel

    General John Michel

    GenJohnMichel
    Total Post :92

    Recent Posts
    • Why Less is Best
    • Influence: Never Underestimate Your Impact
    • Seize the Moment
    • Vetrepreneur: Perpetual Payback
    • The Dual Pillars of Character: Strength & Honor