“Excellence is the Result of Caring more than others think is Wise, Risking more than others think is Safe, Dreaming more than others think is Practical, and Expecting more than others think is Possible.”
Ronnie Oldham
Expectation management is critical – at home, at work, in business, wherever it is that you walk – properly managing expectations is a difference maker when it comes to results. As leaders we are to be difference makers – that is what leaders do – make a difference by enabling activity and accelerating those under our charge. So, as a leader, if you aren’t laboring (and I choose that word purposefully) to manage the expectations of your team and/or your customers then I guarantee there is internal turmoil.… Read the rest
facebook 
twitter 
rss 
Recent Comments from Readers and Authors