“No act of kindness, no matter how small, is ever wasted.”
Aesop
In this world of high technology, it’s important to give employees and customers what they want: High Touch! It’s all very simple. For some reason, we all insist on being human, and I (for one) think that’s great. I don’t want to be a robot–plugged into a computer and expected to act like an extension of some high-tech gadget. Oh, don’t get me wrong: I like high-tech. I have a car, home, and workplace full of the latest. I may not understand the complexities of each device–for example, my seven-year old grandson recently pointed out that my DVD player was monotonously blinking twelve o’clock–but I enjoy them. … Read the rest
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