Leaders set high standards and refuse to tolerate mediocrity or poor performance.
Recently I was teaching a leadership course and the discussion migrated to the topic of moving out the 10% of the organization who need to go. Often times we have heard of the 90-10 rule. This rule postulates that 90% of the organization do their required tasks and assignments with little need for supervisory, managerial, or leadership interaction. Basically, they do as they are expected and motor on through life with little difficulty.
The remaining 10% seem to be exactly the opposite. They require 90% of the supervisor, manager, or leader’s time and they rarely do as expected, bringing unrest to the 90%, negatively impacting the mission, and if left unchecked, ultimately damaging the organization.… Read the rest