“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
Albert Einstein
I often find myself binning leaders into one of two categories: those who are process-centric, and those who are problem-centric. Generally speaking, the former develops and refines processes in an attempt to synchronize an organization. The latter stays focused on getting the right product or service, to the right person or customer, at the right time. Between the two, the problem-centric leader has the best chance of creating competitive advantage when he or she instills a problem-solving culture throughout their organization.… Read the rest
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