From Our Early Files:
Originally Published
19 Feb 2014
“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head — it is the unique intersection of both.”
David Caruso
I remember the day I received the call. It had been a week or so since the interview. As an aspiring journeyman, I was anxiously awaiting my first official opportunity to move into the ranks of supervisor. Unrealistic expectations? Perhaps. A lofty goal? Maybe. Naive on my part? Arguable. Why so tough an assessment, you ask? Because most of those vying for the position had been superbly prepared by the school of experience; they knew the secret handshakes, had mastered the technical tips of the trade, and understood how to really get things done.… Read the rest
“Teaching the players during
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