Dear General McClellan, if you’re not going to use the army, may I borrow it for a while?
~ Abraham Lincoln
The squadron was broken and the commander was the reason. He empowered no one, made all the decisions himself, and insisted on controlling even the most minute details in everything we did. By any measure, the commander was what we call a “single point of failure.”
The result of this sort of leadership was predictable: people simply refused to take responsibility for anything. Knowing he would likely countermand their orders–or worse, berate them for making a decision in the first place–the commander’s direct reports pushed all their decisions to him.… Read the rest